
Volkswagen has taken customer feedback seriously, acknowledging the widespread dissatisfaction with its previous MIB3 infotainment system, which debuted in the Golf Mk8 and ID.3. The company’s Golf product manager, Michael Blaul, described the experience as “painful,” prompting VW to launch a new era of in-car tech with the MIB4 infotainment system.
This updated system promises a more intuitive, faster, and user-friendly interface, directly addressing the shortcomings of its predecessor. But does it deliver on these promises? Let’s explore how the new Volkswagen MIB4 infotainment system enhances the driving experience.

Enhanced Interface and Performance
The MIB4 represents a significant leap forward in functionality and design. Unlike the dimly-lit and laggy interface of the MIB3, the new system features backlit climate controls – a much-needed upgrade for nighttime usability. Additionally, VW has introduced a fixed control bar at the base of the screen, giving drivers immediate access to essential climate functions without navigating through multiple menus.
Performance-wise, the new Volkswagen infotainment system boasts more powerful processors, dramatically reducing lag and ensuring smoother interactions. The home screen is now fully customizable, allowing drivers to prioritize information such as navigation, safety settings, and multimedia controls for a more personalized experience.
Intuitive Customization and Smart Features
The MIB4 introduces a top-level quick-access menu, enabling drivers to access frequently used features with a single tap. Whether it’s toggling the start/stop system, checking battery status, or adjusting the smart air vents, these shortcuts simplify interactions with the car’s core systems.
Speaking of airflow, the ID.7’s climate control benefits from smart vent technology that adjusts air distribution based on the selected comfort mode. Paired with the new Wellness app – first available in the ID.7 Tourer – the system can modify lighting, sound, and ventilation to create a more relaxing atmosphere. While it’s a neat trick, we wonder how many drivers will regularly use this feature.

Speed and Visuals: A Clear Improvement
The MIB4 impresses with its responsiveness, far surpassing the performance of the MIB3 system. The OLED screen delivers sharp, vivid graphics, while the streamlined menus and fixed navigation areas at the top and bottom improve usability. These enhancements minimize distractions and make essential functions easier to find.
However, the reliance on touchscreen controls remains a contentious point. Adjusting airflow, for instance, still requires screen interaction, which can be cumbersome while driving. Traditional manual controls, like physical dials, might have been a more driver-friendly solution.
Voice Assistant Integration with ChatGPT
Volkswagen plans to elevate its voice assistant capabilities by integrating ChatGPT through an over-the-air update. This AI-powered enhancement aims to improve voice recognition and functionality, although past experiences with automotive voice assistants suggest a mixed track record.

Final Verdict: Progress with Room for Improvement
The new Volkswagen MIB4 infotainment system marks a significant step forward in performance, usability, and customization. Its improved responsiveness, backlit controls, and personalized interface demonstrate VW’s commitment to addressing past shortcomings. Yet, the screen-centric design still poses challenges for on-the-move adjustments.
For drivers seeking advanced features and modern connectivity, the MIB4 delivers a more refined and capable experience. However, those who prefer traditional, tactile controls might still find the system less intuitive.
As VW continues refining its infotainment technology, the MIB4 stands as a testament to the brand’s willingness to learn from its mistakes – while leaving some room for future innovation.